Where to use this guide: Buburuza mobile app and web account; follow the platform labels in the steps.
Keep saved recipient information current so that future payments use the intended destination. Review a change before making the next payment.
Before you start
Identify the existing recipient and payment method you intend to change or remove.
Steps
- Open Recipients and select the person or business.
- Choose the edit action for the profile or payment details you need to change.
- Update the information and save.
- If you want to remove the recipient, choose Delete and review the confirmation before completing it.
- Check the recipient and payment method on the next payment’s review screen.
Expected result
Check the saved recipient information and the payment method selected on the next payment review; do not assume a separate payment was changed.
If something does not work
- If a field cannot be changed, use Get help to ask how to update it.
- Editing or deleting a saved recipient should not be treated as cancelling a transfer that has already been submitted. Check that transaction separately.