Where to use this guide: Buburuza mobile app.
Use these instructions for the selected account when it offers the feature and controls described below.
The recurring-payment list separates active frequencies from Deactivated schedules. A schedule detail shows both its configuration and its individual payments.
Before you start
Have the recipient or merchant name available. Identify the schedule you want to inspect and distinguish it from an individual payment.
Steps
- Open Recurring payments and use Search to find the recipient or merchant.
- Check whether the row is Daily, Weekly, Monthly, Yearly or Deactivated, then open it.
- Review the amount, frequency, Total paid, End date and Payment method.
- Open Info to inspect Type, Starting from, Until, Duration and the transfer-specific account fields.
- Review the payments grouped by date to check an individual execution. Attach and the private Note relate to the schedule record.
What to expect
You should see the intended schedule’s configuration, frequency and individual payment history. Inspect an individual execution separately from Total paid.
If something does not work
- A schedule total is different from the status of its latest execution.
- A merchant subscription can appear in this view while requiring cancellation in the merchant’s own app.
- Do not expose account coordinates from the Info panel in a public support post.
Still need help?
Contact Buburuza Support with the affected transaction or purchase reference, current status and error message. If the outcome is unclear, check the existing record before trying again. Never include full card details, passwords or verification codes.