Where to use this guide: Buburuza mobile app and web account; follow the platform labels in the steps.
Check the available balance of the selected funding account and the full payment total. Fees or conversion can make the total debit different from the amount entered.
Before you start
Check the payment’s selected funding source, amount and fee information.
Steps
- Check which account or wallet is selected as the funding source.
- Compare its available balance with the total debit shown on the review screen.
- Review any transfer, network, or conversion fee included in that total.
- Choose another eligible funding source, add funds through an available receiving method, or change the amount before reviewing again.
Expected result
Review the payment again after changing the eligible source or amount, or after funds arrive. The existing insufficient-funds message must be reassessed before authorization.
If something does not work
- A total-wealth figure may include balances that are not available for this payment.
- If the balance appears sufficient but the message remains, check verification and limit notices, then contact support with the error text. Do not include full account or card numbers.