Where to use this guide: Buburuza mobile app.
Review the devices signed in to your account and end an individual session or the other sessions while preserving your current one.
Before you start
Use a device you control and keep the current session identifiable. Have your app passcode available if the account requests it before ending a session.
Steps
- Open Profile, then Privacy & security and Trusted devices. If your security menu uses Login activity, open that entry.
- Review Current session separately from Active session. Compare the device, app/browser, location and date.
- Select an active session to inspect its Application, Location, IP address and last activity.
- Choose Terminate this session. Check the selected device in the confirmation, then choose Yes, terminate; use No, keep to cancel.
- Enter your app passcode when requested. Check Session is terminated and confirm the intended device was removed from the list.
- To end the other sessions together, choose Terminate all other sessions. Its explanation says the current device stays signed in.
- Use If inactive for to review the inactivity expiry. Choose an offered interval, such as 1 week, 1 month, 3 months or 6 months. Use Cancel to leave it unchanged.
What to expect
After ending a session, check Session is terminated and verify that the intended device is no longer listed. When ending all other sessions, identify your current session separately.
If something does not work
- Identify Current session before ending other sessions.
- Session sign-out and removal of a saved passkey are separate actions.
- The app-passcode step is authentication for the termination action; it does not create a new passcode.
Still need help?
For help, see Contacting Buburuza Support. Include the affected setting and error text. Never send a password, PIN, one-time code, recovery code, secret phrase, private key or a screenshot containing them. If you suspect unauthorized activity, use the How to Report Unauthorized Activity or Suspected Fraud.