Where to use this guide: Buburuza mobile app.
Use these instructions for the selected account when it offers the feature and controls described below.
The password-based mobile account has a Login password change flow. You verify access before entering and repeating a new password.
Before you start
Use this guide only for an account with a login password. A passkey-only account uses a different sign-in method.
Steps
- Open Profile, then Privacy & security and Login password.
- Enter your app passcode when requested.
- Enter your old login password.
- On Create new login password, enter the new password, then repeat it on the next screen.
- Check Login password changed on Privacy & security. If your Privacy menu calls this Master password, use Continue between the current, new and repeat-password steps.
What to expect
Check the login-password-changed confirmation in the account’s security settings. This action is separate from changing the app passcode or card PIN.
If something does not work
- This is the account login password, not the app passcode, card PIN or wallet-backup password.
- Never share your current or new password with support.
- If you do not know the old password, use the separate forgotten-login-password flow where offered.
Still need help?
Contact Buburuza Support with the affected setting and error text. Never send a password, PIN, one-time code, recovery code, secret phrase, private key or a screenshot containing them. If you suspect unauthorized activity, use the unauthorized activity and fraud reporting guide.