Where to use this guide: Buburuza mobile app.
The mobile password sign-in screen accepts your email address or mobile number with the login password.
Before you start
Use these steps when your account’s sign-in screen asks for a login password. Keep the password separate from your app passcode.
Steps
- Choose Log in from welcome or the signup page.
- Use the email form, or switch to mobile and select the country calling code.
- Enter the account email or phone number and the login password. Use the eye control only when you can view the screen privately.
- Choose Log in.
- If you have forgotten the login password, choose Forgot password to start the email or mobile recovery route.
- Use Google or Apple only when that provider option is offered for the account and you intend to sign in through it.
What to expect
After Log in, check whether your intended account opens or another authentication step or error is shown. Check the sign-in result after entering your credentials.
If something does not work
- The login password is not the six-digit app passcode used to unlock the app.
- Google login signs you in with Google. Google Authenticator generates two-factor authentication codes.
- Use the sign-in method shown for your account; a passwordless passkey flow has different steps.
Still need help?
For help, see Contacting Buburuza Support. Include the affected setting and error text. Never send a password, PIN, one-time code, recovery code, secret phrase, private key or a screenshot containing them. If you suspect unauthorized activity, use the How to Report Unauthorized Activity or Suspected Fraud.