Where to use this guide: Buburuza mobile app.
Use these instructions for the selected account when it offers the feature and controls described below.
The mobile ACH form collects the receiving bank and address, then lets you fund the dollar payment from an offered fiat account or crypto asset. The recipient receives the dollar amount shown on review.
Before you start
Use this route when the ACH screen asks you to enter bank details. Obtain the intended recipient’s ACH instructions before preparing the payment.
Steps
- Open Payments and choose ACH. In Sending from, select the fiat account or wallet asset you intend to use. Select many opens the separate multiple-account selection.
- Enter or paste the routing number, inspect the matching bank, then select it. Confirm that it matches the recipient’s ACH instructions.
- Open Account type, select Personal or Business, then Checking or Savings. Enter or paste the account number.
- Open Recipient’s address. Enter the street address, city, state and ZIP code. If an address suggestion fills these fields, check each field before choosing Done.
- When the bank and address fields are complete, choose Continue. Check the funding account or asset and its available balance.
- Enter an amount or use an offered percentage or Max control. ACH is presented in USD; when funding from another currency or crypto, review the source amount, equivalent and Recipient gets. Use the unit-switch control if you want to enter the other displayed unit.
- On Review, check From, routing number, bank, account type, account number, recipient address, source Amount and Recipient gets.
- Check Pay fee with and the offered timing/fee choice, then use the Send slider when the details match your intended payment.
- Check the result record. Use Check details or Track for the existing transfer; Receipt and Attach are separate record actions. An Internal note is described as private to you.
What to expect
After sending, inspect the existing transfer’s result and details and keep its reference. A displayed result does not by itself prove that the recipient’s bank posted the funds.
If something does not work
- Continue is unavailable while required bank/address fields or the amount are incomplete.
- Insufficient funds appears in red when the entered amount exceeds the selected balance. Reduce the amount or review the available funding sources before continuing.
- A bank match identifies the bank; it does not confirm that the account number belongs to the intended recipient.
- Read the current offered timing and fee before sending. A result screen is not proof that the receiving bank has posted the money.
- If confirmation is interrupted or the outcome is unclear, check the existing transaction and balance before trying again. Contact Buburuza Support with the transaction reference and error message if you cannot establish the result; do not submit a duplicate payment.
Still need help?
Contact Buburuza Support with the affected transaction or purchase reference, current status and error message. If the outcome is unclear, check the existing record before trying again. Never include full card details, passwords or verification codes.