Where to use this guide: Buburuza web account.
Use these instructions for the selected account when it offers the feature and controls described below.
The desktop payment forms can fund bank or crypto transfers from selected fiat or crypto balances. Keep the funding source, outgoing amount and fee source distinct.
Before you start
Use these steps for the web payment form that offers Sending from and the bank or crypto fields below. Obtain the recipient’s confirmed instructions first.
Steps
- Choose the payment rail, then use Sending from to choose the account or wallet funding it. Where Select many is offered, select sources and review their order before Continue with multiple accounts.
- For ACH, complete routing number, detected bank, account type, account number and recipient address. The amount screen describes sending USD and converting a non-USD funding balance when needed.
- For International wire, complete SWIFT and the bank-specific account fields, recipient address and optional phone. Review relationship, payment description and any applicable purpose code.
- Keep the recipient-visible Memo separate from Internal note. If emailing a receipt, review its recipients and the separate Send the attached files to the recipient by email checkbox.
- Enter the amount, using Max or the unit switch if needed. Compare the source debit with the destination currency or token amount.
- On bank review, inspect Pay fee with, timing, full recipient data and total. For International wire, review Send as SHA or Send as OUR and the displayed charge allocation.
- Choose Confirm and send only after the bank-payment review is correct. The crypto review uses Send after checking the outgoing token/network, address and fee/speed option.
- Check the existing payment’s result and use Receipt, Track, Check details, Attach or Copy link for the record.
What to expect
After authorizing, inspect the existing payment’s result and record. The review screen and confirmation action are separate from the transfer’s final status.
If something does not work
- If Insufficient funds appears and Continue is disabled, adjust the funding or amount before proceeding.
- Read the SHA/OUR terms, fees and timing quoted for this transfer before sending.
- Team-visible notes in a business view differ from the personal-only note wording in other layouts. Read the visibility helper where you enter the note.
- Review the complete payment summary even when details have been prefilled or reused from an earlier step.
- If confirmation is interrupted or the outcome is unclear, check the existing transaction and balance before trying again. Contact Buburuza Support with the transaction reference and error message if you cannot establish the result; do not submit a duplicate payment.
Still need help?
Contact Buburuza Support with the affected transaction or purchase reference, current status and error message. If the outcome is unclear, check the existing record before trying again. Never include full card details, passwords or verification codes.