Protect your Buburuza account with careful sign-in habits and prompt attention to unexpected activity.
Everyday precautions
- Use a long, unique password and store it securely.
- Enable the two-factor authentication option available in your account.
- Keep your app and device updated and use a screen lock.
- Open Buburuza through your trusted app or the official website, rather than an unexpected message link.
- Do not share passwords, one-time codes, recovery codes, private keys or full card details in email, phone conversations or social messages.
Check suspicious messages
Scammers can copy a familiar name, logo or sender address. Verify the message through the official app or website. If someone asks you to transfer money, reveal a code or install software to fix an account issue, stop and verify the request through support.
If you suspect compromise
Use a trusted device and the official app to secure your account through the options available. Report suspected unauthorized activity promptly using How to Report Unauthorized Activity or Suspected Fraud. Do not wait for a public social reply.
Related: Choosing a strong password and Setting up two-factor authentication (2FA).