Protect your Buburuza account with careful sign-in habits and prompt attention to unexpected activity.
Everyday precautions
- Use a long, unique password and store it securely.
- Enable the two-factor authentication option available in your account.
- Keep your app and device updated and use a screen lock.
- Open Buburuza through your trusted app or the official website, rather than an unexpected message link.
- Do not share passwords, one-time codes, recovery codes, private keys or full card details in email, phone conversations or social messages.
Check suspicious messages
A familiar name, logo or displayed sender address does not prove a message is genuine. If someone asks you to transfer money, reveal a code or install software to fix an account issue, stop and verify the request through support.
If you suspect compromise
Use a trusted device and the official app to secure your account through the options available. Report suspected unauthorized activity promptly using our fraud reporting guidance. Do not wait for a public social reply.
Related: Choosing a strong password and Setting up two-factor authentication.