Where to use this guide: Buburuza mobile app and web account; follow the platform labels in the steps.
Review your active sessions or trusted devices when you no longer use a device or do not recognize a sign-in.
Before you start
Identify the session or sessions you want to end. Removing a passkey is a separate action.
Steps
- Open Settings, then Active sessions.
- Inspect the device/browser, location, and last-active information. Identify Current session or This device before acting.
- On mobile, choose Terminate for the unwanted session, check the confirmation, and choose Yes, terminate.
- On the web, choose the individual session’s sign-out action and confirm Sign out session.
- To remove other active web sessions together, choose Sign out all other sessions, read the count, and confirm. The dialog says the current session stays signed in.
- Check the list or completion notice. If you also want to remove a saved sign-in method, use Passkeys separately.
Expected result
The session list or completion notice reflects the action. Review saved sign-in methods separately when needed.
If something does not work
- Signing out a session does not remove its passkey. A device with an allowed passkey may be able to sign in again.
- If you do not recognize a session, review the stored passkeys and use the official support route for an account-security issue.