Where to use this guide: Buburuza mobile app.
Fast-track booking has separate paid and membership entry paths. Review the service, traveller details, delivery choices and any charge before confirming.
Before you start
Choose the airport, service, traveller details and available visit slot, then review the current booking conditions.
Steps
- Open Airport services, find the airport, select Fast track, and choose the arrival or departure service you need.
- Read the operating hours, location and access conditions. Choose Book with membership when applicable, or Book for the displayed price.
- In Visit information, choose the visit date and time and set the passenger count according to the selected service’s displayed age rules. Choose Next.
- Enter the traveller’s full legal first/middle and last names, email and phone number. If you use the offered identity autofill, verify the details belong to the traveller. Choose Next.
- In Checkout and delivery, check service, airport, location, guiding address, date/time window, passenger count and details. Choose Receive by email and/or Receive a QR-code in the app as offered.
- Read the confirmation terms and any privacy or personal-information consent. Select the Confirmation checkbox only if you agree. Use Previous step to correct details, then confirm only when the final entitlement or charge is clear.
- For the paid path, review Service, From and Amount on the Payment sheet and use its Pay control. Check for Successfully booked and the booking in Bookings.
- Open the issued booking to access its QR and current location instructions. Present that booking pass at the indicated fast-track gate or lane.
Expected result
The issued booking provides its QR and current location instructions. Use the pass for the selected booking and check any venue-specific requirements.
If something does not work
- Unavailable time slots may be grayed out. Choose an offered slot.
- Verify your membership entitlement and the final amount shown before booking. Do not assume a membership booking is free.
- If no email arrives, first check Bookings and the in-app QR delivery option. Do not pay again without checking the existing booking.
- The general membership pass is separate from an issued fast-track booking. Confirm the actual booking and use its QR.
- Arrival-time, child and cancellation rules are service-specific. Read the current booking instructions.
- If No results found appears for the selected airport, choose Change and search another airport. Availability must be checked for the airport and service you intend to use.