Where to use this guide: Buburuza mobile app.
Use this guide when your personal-account setup asks for contact details, identity information and a login password. Account access, identity verification and the remaining onboarding steps have separate outcomes. If your account offers a passkey-based setup instead, follow that setup’s instructions.
Before you start
Use this personal-account route when the app asks for the contact, password and identity steps below. Have access to your email and phone and provide your own accurate identity information.
Steps
- On welcome, choose Sign up. Select email or the mobile registration option; Google and Apple are separate provider choices when offered.
- For email, enter your address and choose Continue. Enter the six-digit code sent to the masked address shown by the app.
- Enter your phone number with its country calling code, then complete Verify your phone number using the code sent there.
- If Create login password is presented, enter and repeat a password that meets the requirements displayed there, then choose Continue.
- Select Country of residence and enter the legal first/middle names, legal last names and Day/Month/Year of birth requested under Identity.
- Read the actual service agreement offered. Complete I have read it and I accept it only when appropriate, then use Swipe to sign if you intend to accept.
- Create and repeat the six-digit app passcode. Review the optional Enable Face ID and Enable notifications choices, or use Skip for now.
- Read the outcome. Let’s go! continues accepted access; the waitlist result offers Turn on notifications and does not mean all services are available.
- Continue identity verification and remaining onboarding from the app’s status prompt.
What to expect
Read the account-access or waitlist result and the remaining verification prompts. Creating access does not mean verification and every service requirement are complete.
If something does not work
- Login password, six-digit app passcode, card PIN and wallet-backup password are separate credentials.
- Check the masked email or phone destination before resending a code. Use the displayed resend countdown.
- Check the eligibility, age and document requirements for your account. A calling code in the list or an available identity field is not an eligibility decision.
- For Google or Apple registration, complete the provider’s authentication prompts and return to Buburuza to check your setup status.
Still need help?
How to Get Help With Verification Issues. Include the step and error message, but send identity or financial documents only through the confirmed secure method provided for your case.