Where to use this guide
Buburuza mobile and web account setup. Use the path shown for your personal or business account; email/passkey setup and phone/password setup are alternatives.
Start registration from the official Buburuza app or from the app link on the Buburuza website. Follow the steps shown for your account and service.
Prepare to register
- Use an email address and any requested phone number that you control and can access.
- If your setup asks you to create a password: Choose a unique password that meets the displayed requirements.
- Provide accurate profile information.
- Read the terms and disclosures presented before accepting them.
When signup uses email and a passkey or authenticator
Use these steps when Sign up asks you to confirm your email and choose a passkey or authenticator. If your personal-account setup starts with a phone number and login password, follow the personal-account setup instructions shown for that route. These are alternatives; you do not need to complete both signup routes.
- Choose Sign up. On the web, enter your email and choose Send me a code; on mobile, enter your email and choose Continue.
- Enter the six-digit email code. Check the address first. On the web, Change email returns to the address step; on mobile, Open email app lets you choose your mail app.
- Choose Set up passkey. If you want to use an authenticator, choose Set up 2FA instead on mobile or Set up a code instead on the web, then complete its confirmation.
- Use Copy or Download to save the recovery codes privately, then confirm that you have saved them. The setup screen says these codes will not be shown again.
- In the business-account journey, enter your first and last name as shown on your government ID, then the legal company name.
- Choose Continue to verification to continue with the verification partner. If you select Skip for now, return through the verification prompt on Home or Dashboard when ready; the setup screen explains that moving money remains locked.
- On mobile, create the six-digit app passcode and respond to the Face ID prompt. Use your app passcode to unlock the app. Email and authenticator codes are different codes.
- After submitting business details, choose Go to dashboard and read the verification status. A review screen is a submitted application, not an approval.
Follow the on-screen checks
Complete any contact verification and identity checks requested. Do not share verification codes or identity documents in email or social messages. Creating an account does not by itself mean every feature is available or every check is approved.
If you skip a verification step, check the home screen before trying to move money. An account can be created while payment features remain restricted.
If you cannot continue
If an email is already registered, use the sign-in or recovery option for that account. If a code does not arrive, check the contact details and spam folder, then follow the resend instructions and waiting period shown. For an unexplained error, contact support with the error description.
Next: Verifying your email and phone during sign-up, Completing your profile and What is identity verification and why we need it.
Expected result
Check the Home or Dashboard status and any next setup step. Account creation, submitted verification and approval are different states; follow the checks still shown for your account.