Where to use this guide: Buburuza mobile app.
If another user selected you as their trusted person, review the requested transfer and make a separate approval decision.
Before you start
Approve only a request you recognize and understand. Check the sender, recipient, amount and source of funds before signing.
Steps
- Open the Transfer request and check the sender, From, To and Amount.
- To approve, choose Review and sign. Enter your six-digit app passcode when requested.
- On Review, inspect the selected sources, recipient, amount, fee-paying account and arrival information.
- Use the Sign slider if you intend to approve. Check Transaction approved, then choose Done.
- If you do not approve the request, use Decline on the request. Check Transaction declined and choose Done.
What to expect
Check Transaction approved or Transaction declined for the intended request. Approval lets the sender proceed. Check the payment’s status afterward to see whether it was submitted and completed.
If something does not work
- Transaction approved means you signed the request; the sender can now process the transfer. Check the payment’s status afterward to confirm submission and completion.
- Check the sender and recipient carefully even if the request was expected.
- If you decline, the result says the sender cannot process that transfer. Do not treat the declined request as pending approval.
Still need help?
For help, see Contacting Buburuza Support. Include the affected security setting and error text. Never send passwords, PINs, one-time codes, recovery codes, secret phrases, private keys or screenshots showing them.