Where to use this guide: Buburuza mobile app.
Use these instructions for the selected account when it offers the feature and controls described below.
Payments groups person-to-person transfers, crypto, bank transfers and other payment tools. Search is available when you want to find a Buburuza user.
Before you start
Decide whether you are sending to a person, using bank details, moving crypto or moving money between your own accounts. Have the intended recipient or account information available.
Steps
- Open Payments from the bottom navigation.
- For a person, use Search name or phone or choose a contact from the Transfer to user carousel. Check the intended person before continuing.
- For crypto, choose Send crypto or Receive crypto. For a bank transfer, choose the appropriate offered rail under Bank Transfers.
- Use Between accounts to move or convert among your own balances, Scan to pay to begin with a document, or Request payment to ask someone to pay.
- Use Recurring payments to manage schedules and Favorites to find a saved payment route.
- If the search says Nothing found, use X to clear it or correct the name or phone number. Invite a friend starts an invitation route when needed.
What to expect
You should reach the intended person or payment method’s next screen. Selecting a route, search result or invitation does not authorize a payment.
If something does not work
- A search match does not authorize a payment; confirm recipient identity and payment details in the subsequent flow.
- An invitation does not prove that the recipient already has an eligible account.
- If you need to use Check, open that payment method and review its current requirements before continuing.
Still need help?
Contact Buburuza Support with the affected transaction or purchase reference, current status and error message. If the outcome is unclear, check the existing record before trying again. Never include full card details, passwords or verification codes.