Buburuza Support

How can we help?

Find answers, understand the next steps, and get in touch with our support team.

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Contact support or get help with account issues, verification, complaints, disputes and suspected fraud.

Account setup, identity verification and your first steps with Buburuza.

Sign-in methods, passwords, passkeys, recovery, device sessions and trusted-person approval.

Find accounts and wallets, understand balances, manage access and compare displayed currency values.

Find receiving instructions and review bank, card and crypto funding routes.

Add, check and update people or businesses you plan to pay or request payment from.

Prepare and review transfers, invoices and scanned payment details before authorizing a payment.

Create or pay a payment request, share links and manage recurring payments or subscriptions.

Find card details, funding choices, limits, PINs, controls and shared access.

Find activity, understand statuses and fees, and troubleshoot payments, deposits or withdrawals.

Find statements, letters and transaction documents, and follow tax-document navigation and submission steps.

Manage profile and contact details, notifications, appearance and account settings, or send feedback.

Find guides for wallet management, backups, swaps and crypto loans.

Find reward tasks, referral codes and invitation history.

Find guides for eSIMs, airport services, bookings and concierge requests.

Use conversation and B1 guides, review payment details and manage archived chats.