Where to use this guide: Buburuza mobile app and web account; follow the platform labels in the steps.
Home on mobile and Dashboard on the web bring together balances, recent activity, and account actions. Review the balance label as well as the number: a total or chart value is not necessarily the amount available to spend.
Before you start
Select the account or profile whose balances and activity you want to inspect.
Steps
- Check the selected company or profile before using a balance or transaction.
- Review the verification banner. Verify begins the business-verification journey; Finish verifying resumes incomplete information; Verifying or the review message identifies a submitted review.
- On mobile, inspect Total wealth, Accounts & wallets, and Transactions. Use the chart periods such as 1D, 1W, 1M, 6M, 1Y, or 5Y to change the displayed period.
- On the web, open Balance details to inspect Current balance, Pending outgoing, Available balance, and Pending deposits separately.
- Use the web period menu for recent-day ranges or week, month, quarter, and year to date. Use the currency selector to choose a display unit.
- Open the specific account or wallet for its own balance and activity. Use View all or the transaction list to inspect an individual payment.
Expected result
You can distinguish the overview from an individual account, wallet or payment record and inspect the record relevant to your question.
If something does not work
- If a chart value differs from the amount available for a payment, check the individual account balance and any pending activity.
- Changing the chart period or display currency changes the view; it does not itself convert money.