Where to use this guide: Buburuza mobile app.
Use these instructions for the selected account when it offers the feature and controls described below.
The iCloud backup protects a wallet’s secret phrase with a separate password. Buburuza cannot reset that backup password.
Before you start
Select the intended wallet. Make sure you can securely retain the separate backup password before creating an encrypted backup.
Steps
- Open the intended wallet’s Settings and choose Backup to iCloud.
- Complete the app authentication if requested. Enter a recognizable Backup name, then choose Continue.
- On Set password, create the password that will encrypt the secret phrase on iCloud. Use the visibility control only in a private setting, then choose Continue.
- On Confirm password, repeat the password and read both acknowledgements about recovery and loss of access. Check them only after you understand them, then choose Continue.
- Return to wallet Settings and check that Backup to iCloud is Active.
- Open the active backup to inspect its timestamp and choose Verify.
- Enter the backup password on Verify backup password and choose Continue. Check Password verified, then choose Done.
What to expect
Check that Backup to iCloud is Active. After using Verify with the backup password, check Password verified; this is not a completed restore on another device.
If something does not work
- The backup-encryption password is different from your app passcode and card PIN.
- Continue is disabled in the shown empty password and incomplete confirmation states.
- An Active iCloud status and an Active manual backup are independent; checking one does not complete the other.
- Do not send the phrase, encryption password or a screenshot of either to support.
Still need help?
Contact Buburuza Support with the affected setting and error text. Never send a password, PIN, one-time code, recovery code, secret phrase, private key or a screenshot containing them. If you suspect unauthorized activity, use the unauthorized activity and fraud reporting guide.