Where to use this guide: Buburuza mobile app and web account; follow the platform labels in the steps.
Notification settings let you review the updates offered for your account. Some security notices may remain enabled even if other notifications are turned off.
Before you start
Identify the notification channel or category you want to change in the selected account.
Steps
- On the web, open Settings, then Notifications. On mobile, open Notifications from Settings or Profile, according to the menu shown in your account.
- If mobile shows Allow App notifications and Allow Email notifications, choose the channels you want there.
- If mobile shows notification categories, set In-app messages (News, Updates, Changes to account info), Push notifications (Transactions, Changes to account info) and E-mail subscription (News, New features, System maintenance) separately.
- On the web, inspect Money received, Money sent, Payment issues, Verification updates, and Product news separately.
- Review New login and Security changes in the security section. The web screen labels security alerts as always on.
- For a missing mobile alert, also check the device’s notification permission. For an email alert, check the address and mail filtering.
Expected result
Check the displayed notification preference and any device permission separately. A saved preference alone does not demonstrate message delivery.
If something does not work
- If an expected alert does not arrive, check both the account preference and your device or email settings.
- Turning off an optional notification does not change a transaction’s status or remove a payment obligation.