Transactions and troubleshooting
Find activity, understand statuses and fees, and troubleshoot payments, deposits or withdrawals.
- Find and filter transactions
- Find a mobile transaction with filters
- Check a payment’s status
- Read a mobile payment’s status and funding breakdown
- Understand the payment progress widget on Home
- Read a payment tracking link
- My payment is pending or under review
- My payment failed or the app closed during confirmation
- Why does my payment show insufficient funds?
- Why is my deposit pending or in review?
- What happens if a deposit is rejected
- Why some withdrawals require additional review
- What if my withdrawal fails or stays pending?
- Why we may ask additional questions about transactions
- When you'll see fees applied to your transaction
- How fees are calculated at Buburuza
- Review spending charts and categories
- View receipts, notes, and attachments for a transaction
- Add documents or a private note to a completed payment
- Discuss a transaction with your team